Compaq Portable Media Storage 340622-002 User Manual

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5-14 Troubleshooting
Compaq SLR Tape Drive User Guide
a. highlighting System Log, and
b. pressing Enter
4. Press F10.
5. Enter the beginning and ending dates for the period you wish to
examine.
6. Press Enter to omit the consistency check.
7. Specify whether you wish to display or save the System Log.
Troubleshooting in ArcServe for NT
ArcServe for Microsoft Windows NT records useful information in these logs:
Table 5-2
ArcServe for NT Logs
Name of Log Contents
Activity Log
(ARCSERVE.LOG)
This reports whether or not a backup has been
performed successfully.
Tape Engine Log
(TAPE.LOG)
If enabled by the user, this contains SCSI sense code
information.
To enable the collection of sense code information, use the following
procedure:
1. Launch the ArcServe Server Admin utility.
2. Select the Admin drop-down menu; select Configuration...\\.
3. Select the Tape engine tab from the Configuration screen.
4. Change the Message Level from None to Brief.
5. Change the Message Output to either File Only or Both Screen and
File, as required.
6. Select either the tape drive or All Devices in Device to Monitor.

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