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ENGLISH
7 Troubleshooting
Problem
Possible cause
Solution
USB adapter does not charge connected device
Voltage of device does not correspond with that of USB
adapter.
Refer to the user manual that came with the device.
Improper connection between device and USB adapter.
Make sure that the USB cable is properly inserted into
the device and the USB adapter.
Damaged USB cable or connector tip.
Replace USB cable and/or connector tip.
Wrong connector tip used.
Check connector tip and replace if necessary.
Battery power of USB adapter too low.
Charge USB adapter.
Non supplied USB cable / connector tip used.
Replace with supplied USB cable/connector tip.
Problems with electrical circuit of USB adapter.
Take the USB adapter to your local distributor.
USB adapter power runs out quickly
USB adapter not fully charged before using.
Fully charge USB adapter before using.
USB adapter cannot be charged
Improper connection between USB adapter and wall outlet.
Check that power plug is properly inserted into the wall
outlet.
Problems with the electrical circuit of the USB adapter.
Take USB adapter to your local distributor.
Note:
If you are unable to solve a problem by following the
above hints, try resetting the USB adapter by pressing
RESET.The RESET button is recessed to prevent
accidental reset of the USB adapter. Use a paperclip to
gently press the RESET button.
8 Maintenance
Recharge the USB adapter every three months when it
is not being used for a long period of time.
Use a soft, lint-free cloth to clean the USB adapter
exterior. Do not use harsh chemicals, cleaning solvents
or strong detergents.
When any problems occur with the USB adapter or the
accessories, take the adapter and accessories to your
local distributor.
9 Need help?
Online help: www.philips.com/welcome
For interactive help and frequently asked questions.
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